General Reservation Policies

  1. Check In – Entry. or 15:00
  2.  Check Out – Departure or 13:00
  3.  Cancellation / prepayment
  4.  All reservations are guaranteed by voucher or prepayment according to the contract.
  5. The cancellation and prepayment conditions may vary according to the season. Consult cancellation policies to find out about each special case.

CONDITIONS ON CHILDREN AND EXTRA BEDS

  1.  Children up to 2 years old stay free of charge sharing the existing bed.
  2.  Children from 3 to 11 years of age can stay in an extra bed for an additional charge.
  3.  Children over 12 years of age are counted as an adult.
  4.   Children of all ages can stay.
  5.   Maximum number of extra beds in the room: 1.
  6.   Accommodation is charged per person, per night
  7.   Pets: not allowed
  8.   Cards accepted in this accommodation (visa, Master Card, American Express)
  9.   Upon receiving a request, the hotel reserves the right to pre-authorize the credit card indicated on it. When making a reservation, it is considered that you have full knowledge of the hotel’s policies, payment, rejection and cancellation.
  10.   The hotel reserves the right to cancel a reservation if valid credit card details are not available.
  11.   To avoid difficulties, please keep a copy of your reservation to present it upon arrival at the hotel.
  12.   In the case of non-refundable reservations, because they are made at the time of cancellation, the total amount of the reservation will be automatically debited at the time of confirming the reservation. Changes or cancellations are not allowed.


    * The measures in the case of COVID-19 will be taken into account
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